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Client Testimonials

  • benhofsink

    this dealer was very good. they were friendly, very upfront, and took no time to set me up with everything i needed. I would recommend to anyone buying new or used.

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  • SVW

    James was so patient and and helpful while we made our decision to purchase. He was knowledgeable and made our buying experience a lot of fun. We also really enjoyed our experience with Luke who was professional and efficient but also friendly and helped us feel at ease with the paperwork. Our new Volkswagen has all kinds of amazing features and we [...]

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  • JasenF86

    Recently purchased a 2017 VW Golf from Crosby VW with the help of Jarrett in the sales department. It was an easy transaction, we got the car we were looking for and we were given the best price with no hassle. Jarrett was incredibly helpful in laying out our options and very patient as this was my wife's first brand new car. Crosby VW continues to [...]

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  • My red Ride

    We had a 2013 VW TDI Passat and were looking at options while deciding what to do about our diesel vehicle. After hours of homework and numerous visits & test drives with other dealers, we ultimately returned to VW because of overall quality of the product. We opted for the TDI trade in against the purchase of a new vehicle. The overall experience [...]

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  • thanksfortreatingmelikeahuman

    Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (who wasn't buying the car), and wouldn't respect my opinion or research, I was elated to experience the professionalism and helpful attitudes that the Crosby VW team exhibited.

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  • GBajwa76

    Jil was very helpful, informative in helping me get my Jetta. This is my first German vehicle ever since I have had my license since 1993 and she made the buying process very smooth. I would recommend Jil and the Crosby VW team in a heartbeat

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  • Pault6

    I traded in my 2012 Jetta TDI through the VW TDI-recall process and it was handled professionally by the Crosby VW staff in general and James Carmean in particular. From the initial planning to actual delivery of the vehicle James was professional, courteous and had a sense of humour. I did not feel pressured into any decisions and I was greeted personally [...]

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  • Heatherrm

    I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I needed for my first car purchase!

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  • Campbell94

    I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, other employees were happy to help me out. Jarrett was extremely friendly, listened well and showed me all the great features of the car. He also did a great job getting the price down and providing a [...]

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  • Jan

    I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy was waiting for me. I couldn't be happier, and we will be going back to see Jill in the fall for a second vehicle.

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307 reviews

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We are conveniently located at 1175 Weber Street East,
Kitchener, ON N2A 1C1

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