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Client Testimonials

  • emily bingeman

    My partner and I had an excellent experience at Crosby Volkswagen. We ended up deciding on a used 2013 Jetta. It was our first time buying a car, and our sales associate Jarrett Neal made the experience entirely painless. He was really great about providing and explaining quotes on different cars over a period of several weeks, and he answered all of [...]

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  • Chiarodesign

    Chris, Luke and Jil were very accommodating and willing to work with my schedule. I especially appreciated their professionalism and friendliness stepping me through the entire process. I love my ruby red 2018 Tiguan!

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  • Hair_O Hair_O

    I usually never leave reviews, bad or good, but I had to do an exception for the team at VW crosby...We were anticipating the worse going into the deal.. you know, the usual from most car dealers (pushy sales people, too many hidden costs etc...) a few minutes after meeting Jarrett Neal, We felt the difference, not only did he make us feel comfortable, [...]

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  • Jake Halliday

    I recently purchased a 2016 GTI from the team at Crosby VW and my experience was great. I am so happy with the car. I don't live in Kitchener and they were easy to deal with over a distance.

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  • Justin Samuel

    I am happy with my first car(Volkswagen Passat) which I purchased from Crosby Volkswagen. I am writing this post after about few months of my purchase. Team at Crosby is very professional. Chris Sousa helped me throughout the process. His honest inputs helped me in the decision making. He helped me with all my queries and I appreciate Chris for his [...]

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  • bonv

    It was a pleasure to work with Aaron, very patient, never felt pressured which I highly respect since I'm not a easy customer to deal with. Thanks Aaron I highly recommend you and Crosby to anyone and see you in the near future.

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  • Amy25

    We could not be happier with our new Jetta. James made our visit to Crosby’s so relaxed, fun and a great experience. He answered all of our questions and was very knowledgeable. Joanne was a pleasure to work with for the financing and definitely recommend them to anyone. We will be returning in the future.

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  • Larry P

    After locating this vehicle on line the process got even easier. Chad contacted me with regards to my trade in value. I gave him all my details and a more then fair price was given to me pending on seeing my vehicle. In fact, I am an hour away. And let’s just say it was worth the drive. We also discussed my Jetta that I wanted. Another more then [...]

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  • Dao

    A professional and durable salesman. Very attractive price. The new car is only 11 kilometers away. Awesome. Look forward to the next cooperation.A pleasant purchase.

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  • crhutt

    My experience purchasing a vehicle from Crosby VW was great. I worked mostly with Jil who was very accommodating to my schedule and ensured that everything went as smoothly as possible. As a first time car buyer it was great to be welcomed by someone as friendly and knowledgable as Jil. She was able to answer all of my questions and concerns and made [...]

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  • Maja31

    Felt welcome in the dealership as soon as I walked in. Did not feel pressured to buy which is very important when making a decision to buy a car. Highly recommend!!

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  • mikeryan

    My overall experience purchasing from Crosby Volkswagen in Kitchener Ontario was very positive. Their sales staff was professional, helpful, responsive and not at all pushy.

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  • Christine Wagner

    Chris, Luke and Jil were very accommodating and willing to work with my schedule. I especially appreciated their professionalism and friendliness stepping me through the entire process. I love my ruby red 2018 Tiguan!

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  • JayQueLynn

    Atmosphere was really welcoming and our dealer, James, was really friendly. Answered all of our questions and really helped us understand the car we bought. He helped us link our devices to the car and overall made sure to cover any questions we had. Solid experience! Thanks for everything!

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  • arabara

    Back in April, I walked in Crosby VW with a deep love for my 06' TDI Jetta and walked out with a brand new 2017 Wolfsburg Jetta all thanks to the positive experience I had with Jill. She was warm, patient and professional. I didn't feel any pressure from her at all, which I highly respect. She actively listened and answered mine and my partner's questions, [...]

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4.9

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43.433847

-80.4473438

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We are conveniently located at 1175 Weber Street East,
Kitchener, ON N2A 1C1

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