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Client Testimonials

  • JayQueLynn

    Atmosphere was really welcoming and our dealer, James, was really friendly. Answered all of our questions and really helped us understand the car we bought. He helped us link our devices to the car and overall made sure to cover any questions we had. Solid experience! Thanks for everything!

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  • arabara

    Back in April, I walked in Crosby VW with a deep love for my 06' TDI Jetta and walked out with a brand new 2017 Wolfsburg Jetta all thanks to the positive experience I had with Jill. She was warm, patient and professional. I didn't feel any pressure from her at all, which I highly respect. She actively listened and answered mine and my partner's questions, [...]

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  • VWBatmobile

    I recently purchased a 2016 GTI from the team at Crosby VW and my experience was great. I am so happy with the car. I don't live in Kitchener and they were easy to deal with over a distance.

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  • Mrapp

    Both the atmosphere and staff of Crosby Volkswagen were very welcoming. James was incredibly patient with the numerous questions we had pertaining to a 2013 Tiguan. Crosby Volkswagen was very transparent and we felt very comfortable purchasing our first Volkswagen. Staff was extremely professional and James has made it clear that if we have any questions [...]

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  • Mike

    I purchased a 2013 Jetta for my daughter from Jil Vaivars at Crosby VW. Jil made the overall purchasing experience very positive. No pressure, answered all my questions and was very professional. I'd recommend Jil to family and friends looking for a new or used VW.

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  • benhofsink

    this dealer was very good. they were friendly, very upfront, and took no time to set me up with everything i needed. I would recommend to anyone buying new or used.

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  • SVW

    James was so patient and and helpful while we made our decision to purchase. He was knowledgeable and made our buying experience a lot of fun. We also really enjoyed our experience with Luke who was professional and efficient but also friendly and helped us feel at ease with the paperwork. Our new Volkswagen has all kinds of amazing features and we [...]

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  • JasenF86

    Recently purchased a 2017 VW Golf from Crosby VW with the help of Jarrett in the sales department. It was an easy transaction, we got the car we were looking for and we were given the best price with no hassle. Jarrett was incredibly helpful in laying out our options and very patient as this was my wife's first brand new car. Crosby VW continues to [...]

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  • My red Ride

    We had a 2013 VW TDI Passat and were looking at options while deciding what to do about our diesel vehicle. After hours of homework and numerous visits & test drives with other dealers, we ultimately returned to VW because of overall quality of the product. We opted for the TDI trade in against the purchase of a new vehicle. The overall experience [...]

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  • thanksfortreatingmelikeahuman

    Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (who wasn't buying the car), and wouldn't respect my opinion or research, I was elated to experience the professionalism and helpful attitudes that the Crosby VW team exhibited.

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312 reviews

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We are conveniently located at 1175 Weber Street East,
Kitchener, ON N2A 1C1

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