About Us

CROSBYVW inhouse stock photo3Last year, we celebrated our 50th Anniversary selling and servicing Volkswagens in Kitchener. This milestone would not have been possible without the loyalty of our clients and the hardwork of our dedicated staff. A huge thank you to everyone for all your support and we look forward to servicing your automotive needs for the next 50 years!

Our Vision & Mission

Our objective is to offer exceptional service quality within the automotive retailing and service industries. We strive to create a friendly, welcoming, and straight forward environment for our customers. Customers will be treated with respect, honesty, and integrity. We will overcome challenges through open communication and outstanding service. We aim to be a premium and progressive automotive dealership.

Our Values

We demonstrate our values daily in the way we interact with one another and with our customers. Our goal in dealing with our clients is to treat them in a manner in which we would like to be treated ourselves.

Our greatest asset as a company is our people. In order to provide our clients with the experience they deserve, our people must not only be committed to our vision, but they must also work cohesively as a team. They need to feel pride and satisfaction in what we do and the part they play in our success.


We are successful because of the support of our loyal clients within our local community. At Crosby Volkswagen we make it a priority to give back to that community through our charitable donations and fund-raising – all of which is targeted to organizations that make a difference in the lives of people within Waterloo Region.