As a business that’s been around for over 50 years, we’re fortunate to have a very loyal clientele. For a long time we struggled with the issue of how should we best reward the loyalty of our clients? How can we attach a value to it? Clients that have been with us for a long time will remember ‘Crosby Dollars’, which was a good first attempt, but it wasn’t robust enough of a program. The solution we came up with was Crosby Rewards.
As a Crosby Rewards member, you earn 10% of each dollar you spend with us on Service, Parts & Accessories as points. Most loyalty programs reward you with points in the range of 1-2% of your spend and have complicated point structures. Our program is simple and intuitive, each point is worth $1. Simple right? You can also earn additional points by referring us customers.
The points have a two-fold benefit to you
As you earn points, you also earn free gifts at certain milestones – such as no charge detailing packages and fuel cards. Our Service Consultants love to hand these out to clients; it’s a great chance to say thank you for your business & loyalty.
The best part is these gifts don’t deplete your point total though, you can use them towards the purchase owned vehicle from us whenever the time is right for you.