We Value the Loyalty of Our Clients
As a business that’s been around for over 50 years, we’re fortunate to have a very loyal clientele. For a long time we struggled with the issue of how should we best reward the loyalty of our clients? How can we attach a value to it? Clients that have been with us for a long time will remember ‘Crosby Dollars’, which was a good first attempt, but it wasn’t robust enough of a program. The solution we came up with was Crosby Rewards.
An Intuitive Point System
As a Crosby Rewards member, you earn 10% of each dollar you spend with us on Service, Parts & Accessories as points. Most loyalty programs reward you with points in the range of 1-2% of your spending and have complicated point structures.
Our program is simple and intuitive, each point is worth $1. Simple right? You can also earn additional points by referring us customers.
The points have a two-fold benefit to you
Earn gifts as you go
As you earn points, you also earn free gifts at certain milestones – such as no-charge detailing packages and fuel cards. Our Service Consultants love to hand these out to clients; it’s a great chance to say thank you for your business & loyalty.
Money off your next vehicle
The best part is these gifts don’t deplete your point total though, you can use them towards the purchase owned vehicle from us whenever the time is right for you.
It’s Never Been Better
Many loyalty programs sound like a gimmick, but this one’s value is real – as evidenced by the points redeemed by our clients to date for vehicle purchases: